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Hotel · Mexico City · Federal District

Hotel Ritz Ciudad De Mexico

A functional 4-star hotel in the heart of Mexico City's historic centre, steps from the Torre Latinoamericana and the pedestrianised Madero Street.

  • 5-minute walk to Torre Latinoamericana
  • Guests rate staff service 9.1
  • Soundproofed rooms and 24-hour reception
8.8 Great 4039 reviews Booking.com 8.8 · 4039 reviews

About

Hotel Ritz Ciudad De Mexico

Hotel Ritz Ciudad De Mexico sits on Francisco I. Madero 30, a pedestrian street lined with shops, restaurants and coffee places. It's a functional 4-star property, placed within a 5-minute walk of the Torre Latinoamericana and close to the Zócalo and Palacio de Bellas Artes.

The hotel provides practical services: a 24-hour reception, currency exchange, luggage storage, a lift, and rooms with air conditioning and soundproofing. There’s a restaurant, bar, and terrace, plus laundry and dry-cleaning. No pets are allowed, and parking is available.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Rooms score a strong 9.0 — Guests consistently praised the rooms as comfortable, with specific mentions of the double room's fan and bathroom.
  • Service and staff rated 9.1 — Reviews highlight the cooperative, friendly and accommodating staff, with several guests calling them out specifically.
  • Prime historic centre location — Guests repeatedly praised the spot between the Zócalo and Palacio de Bellas Artes, on a pedestrian street with shops and eateries.
  • Good value for money — Several reviewers called the price reasonable or cheap for what you get, especially for a central base.

Worth weighing

4 to weigh
  • Facilities score just 7.5 — Guests rated the hotel's facilities lower than other aspects, suggesting a more basic offering.
  • Comfort rated 7.7 — While rooms were often praised, the comfort rating came in lower, possibly reflecting renovation noise or inconsistency.
  • Busy pedestrian street — The Madero Street is very crowded, which can be a drawback if you prefer a quieter setting.
  • Renovations may cause confusion — One guest found it confusing to navigate the hotel during renovations, especially on the first try.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Junior Suite

  • 1 King-size bed
  • Air conditioning

Standard Double Room

  • 1 King-size bed
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception

Services

  • Currency exchange
  • Luggage storage
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Room & Comfort

  • Soundproofed rooms
  • Air conditioning
  • Flat-screen TV
  • AM/FM alarm clock
  • Ironing facilities
  • Parquet floor

Food & Drink

  • Restaurant
  • Bar/Lounge area
  • In-room breakfast
  • Children's buffet

Business & Events

  • Meeting/Banquet facilities
  • Fax/Photocopying

Accessibility & Safety

  • Rooms/Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Fire extinguishers
  • Key card access

Family

  • Cots

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.8
Great 4039 reviews

Guest-rated 8.8/10 from 4,039 reviews

Booking.com · 8.8 · 4039 reviews
8.8Verified guest

“The double room was lovely, with a fan and a great bathroom. The helpful staff provided excellent service.”

8.8Verified guest

“My go-to hotel in Mexico City.”

8.8Verified guest

“The location couldn't be better – between the Zócalo and Palacio de Bellas Artes, surrounded by restaurants, convenience stores, and upscale shops. The staff were friendly and always ready to help. Rooms and beds were comfortable.”

8.8Verified guest

“Great location for shopping and walking – you step out onto a pedestrian street full of fashion stores, plus a shop with Korean, Chinese and Japanese imports. There are fast-food and coffee places all along. It's busy, so keep an eye on kids and bags. The hotel's taxi service was efficient and cheaper than others.”

8.8Verified guest

“Excellent location – close to both the Zócalo and Bellas Artes – and they stored our luggage as long as we needed.”

8.8Verified guest

“How close it was to the centre of the city.”

04 — Location

Getting around Mexico City

The property sits in Mexico City.

Torre Latinoamericana: A 5-minute walk from the hotel, the observation tower offers city views and a glimpse into Mexico City's skyline.

Zócalo: The main square of Mexico City is within walking distance, surrounded by historic buildings and lively activities.

Palacio de Bellas Artes: Just a short stroll from the hotel, this cultural landmark hosts performances and art exhibitions.

Francisco I. Madero 30, Centro, Mexico City, Federal District, 06000, Mexico

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
113 rooms

06 — Questions

Frequently asked

What time is check-in and check-out?

Check-in is from 15:00 to 23:59, and check-out is until 12:00.

Does the hotel have parking?

Yes, parking is available on site.

Are pets allowed?

No, pets are not allowed at this hotel.

Is the hotel accessible for guests with disabilities?

Yes, the hotel has rooms and facilities for disabled guests, plus wheelchair access.

What are the room options?

The hotel offers a Junior Suite with a king-size bed, a Standard Double Room with two double beds, and a Standard Double Room with one king-size bed. All rooms include air conditioning.

The bottom line

Hotel Ritz Ciudad De Mexico is a well-located, functional option for exploring Mexico City's historic centre, with strong service and comfortable rooms that make up for a modest facilities score.

8.8What we think after reading guest feedback

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